Operations
Reporting, cost structure, team, and the decisions that let a business run without its founder in every room.
Hospitality · Wellness · Development
Hands-on operating leadership for the owners building hospitality, wellness and destination businesses, and the operators running them day to day.
Two ways to work together
For owners
Senior advisory for founders, owners and developers across operations, design, guest experience and development.
Weekly leadership session. Direct access between sessions. Monthly priorities. On-site scoped separately.
Three retained clients at a time.
Start a conversationFor operators
Ongoing practical support for GMs, AGMs and senior hospitality operators.
Group call every two weeks · WhatsApp access, members answered within 24 hours · Session recordings
15 seats total. Waitlist when full.
Join 242 CircleFor owners
Senior advisory, scoped to the business.
Operations, design intent, guest experience and development. Scoped to the constraint that is actually holding the business back, not to a fixed menu.
Reporting, cost structure, team, and the decisions that let a business run without its founder in every room.
Plans and spaces reviewed for how guests, staff, and service actually move. Good design gets photographed. Great design also works.
The guest or member journey from arrival to return, including programming, community, and standards.
Two decades of relationships across hospitality, wellness, and development, opened when they move your business forward.
Weekly leadership session. Direct access between sessions. Monthly priorities. On-site scoped separately.
A 30-minute intro call, then a written scope within 48 hours. We start the following Monday.
One 60-minute session on your calendar. Between sessions, you message and get a reply within 24 hours.
Month to month, 30 days notice either side. No exit fee.
Enquiries answered within 24 hours
For operators
The room operators actually needed.
Ongoing practical support for GMs, AGMs and senior hospitality operators.
Group call every two weeks · WhatsApp access, members answered within 24 hours · Session recordings
Cancel anytime. No contract.
AGMs, GMs and operations leads in hospitality and wellness who want senior counsel without it going through their boss.
You bring the situation, the group works it live. Recorded so you can return to it, and seen by nobody outside the room.
From your Stripe customer portal, any time. Access ends at the close of the paid month.
15 seats total. Waitlist when full.
Secure checkout via Stripe. Monthly, cancel anytime. Seats confirmed in order of payment. Terms

About 242 Consulting
Kirk Bouffard turns ambitious hospitality and wellness concepts into operating businesses across the Bahamas, Las Vegas, St Tropez, Singapore and Bali.
242 Consulting works with owners at the point where strategy needs to become standards, teams, reporting, and a guest experience people return for.
Start a conversationTrack record
Two decades across markets that set the standard and markets where it had to be built. Las Vegas, St Tropez, Singapore. The Bahamas, Bali. The job is holding the first to the conditions of the second.
Operated

Venues: Savaya, Desa Kitsuné, Zumana
Zumana: commissioning and opening, August 2026. 35,000 sq ft beachfront destination.
Large-format events, up to 3,000 guests, repeatedly. The constraint was never the show. It was crew, power, permits and weather converging on a fixed date that could not move.
Contact
A 30-minute intro call. No pitch. We map the constraint and whether 242 Consulting is the right fit.
Enquiries answered within 24 hours · Based in Bali, available globally · LinkedIn